from John Boe, RISMedia
There are only two ways to beat the competition:
- lower your price, or
- increase the quality of service you provide
One of the biggest reasons most salespeople fail to succeed is because they view customer service requests as unpaid, administrative burdens rather than golden opportunities.
By going the extra mile for your clients, you will stand out from the crowd. Consumer surveys have proven that customers will pay a higher price if they’re satisfied with the service they receive.