Tag Archives: customer service
Find Your Greatest Strength – Here’s How
by Adrian Amos Last week Homes & Land had our Annual Business Conference where we were fortunate enough to have New York Times Best Selling Author Stefan Swanepoel as our keynote speaker. Stefan presented findings from his latest book “Surviving … Continue reading
Filed under Interesting Takes
The Formula for Customer Satisfaction
From Seth Godin (What you’re hoping for) – (What you get) This might be the simplest possible explanation of customer satisfaction. Dissatisfaction occurs when salespeople and marketers tend to try to amplify the first part (what you’re promised) while neglecting … Continue reading
Filed under Interesting Takes
