How to Break Through the Clutter

7 09 2010

by Rob Wicker

The average American comes in contact with 3,000 ads per week. Eight out of nine are ignored. How does your marketing become the one that makes it through the clutter?

Consistency. Studies show that consumers need to see an ad three times for it to make an impression and 27 times before it will sink in. In your marketing you need the following:

  • Consistent look (layout)
  • Consistent message (slogan)
  • Consistent image (photo)
  • Time

Consistency enables you to break through the clutter because familiarity breeds security. Consider your own experience. Do you find yourself selecting products at the supermarket simply because you’re familiar with the brand name? This branded product may even be more expensive than a similar unbranded one, but you feel secure in your purchase because of the familiarity of the name.

Successful real estate agents also use consistency over time in their advertising. Consistency makes them BRAND NAMES in the marketplace. Once again, consider your own experience. Are there fellow agents in your area that have successfully branded themselves? How did they do it?

Ideally, you want to be consistent with all your marketing, whether it’s print, online, TV, radio, billboards, bus benches, signs, brochures or other advertising that you do.

The most common branding mistake agents make is not giving the ad or marketing campaign enough time to work. Remember the consumer needs 27 encounters for an ad to have an impact on purchasing decisions – that means at least three or four months of consistent marketing across all channels.





Take It From “The Babe”

18 08 2010

by Rob Wicker

Grantland Rice was a famous sportswriter in the 1920s. He once interviewed the great Babe Ruth when Ruth was mired in a slump. 

Rice asked: Babe, what do you do when you get in a batting slump? 

Ruth answered: I just keep going up there and swinging at ‘em…I know the law of averages will hold for me the way it does for everybody else.

The Babe struck out more times than anybody in baseball history, but as you know he also held the home run record for decades. Babe Ruth epitomizes the power of persistence. He endured plenty of tough times, including a childhood spent in an orphanage, to become America’s greatest sports hero. 

When times are tough, “just keep swinging at ‘em.”





Extending the Blog Through Print

9 08 2010

by Rob Wicker

CNN has a news show that comes on every Sunday morning called Reliable Sources. The show is hosted by Howard Kurtz and reports on and analyzes developments in the media. This Sunday Reliable Sources reported on, among other things, Hugh Heffner and his desire to buy back a controlling interest in Playboy. 

There was another story, however, that I found more interesting than Hef. It was about a blogger based in Los Angeles named Eric Richardson. According to Richardson, downtown LA has gone through a revival and the area now features cutting-edge fashion, shops, bars and restaurants. Richardson writes a blog about the LA revival called Blogdowntown.com. 

Richardson has been writing online about the goings on in LA for the past five and a half years, apparently with great success. Guess how Richardson now plans to extend his blog? That’s right, PRINT. Richardson is starting a newspaper. The key to Richardson’s decision is that his newspaper, like his blog, is extremely focused. I thought that Richardson, who looks to be in his late twenties, did a great job on Reliable Sources of articulating why print is important to his advertisers. Here’s an excerpt from the interview between Kurtz and Richardson: 

KURTZ: OK. And now you’ve gone to paper. You just handed this to me… the “Blog Downtown Weekly.” I thought everything was going digital these days. You seem to be going backwards. Why start a newspaper?

RICHARDSON: You know, it’s amazing, the power that you can get out of just having something sitting in a shop, somebody walks in, they’re grabbing their coffee, they don’t know what they’re looking for, and you catch their eye and they pick it up. And that’s something that we’re never going to be able to reach online. And so for us, the ability to reach people who don’t know they’re looking for us is something that print can do that we can’t do any other way.

KURTZ: Well, I love print. You write in your publisher’s letter, “There’s something uniquely powerful about a newspaper that’s sitting at the cafe just waiting to catch your eye” I guess you just kind of told me that. And “This is an effort to reach people who might not find you online.”

RICHARDSON: Yes.

KURTZ: But now you have costs. You have to publish this, you have to distribute it.

RICHARDSON: Oh, exactly.

KURTZ: That sounds like a pretty tall order these days.

RICHARDSON: You know, at the same time, it’s amazing, the value that people place on the print medium in terms of our advertisers. As we go out to businesses around downtown, they love that same idea. They want to be in the cafe. And so the value that we’re able to offer them is really an upgrade over what we’re able to do. 

As Richardson states, it’s hard to get found online. I think that Richardson’s newspaper will be successful because it is focused on a specific subject: downtown LA. I also think that because of enhanced exposure to his brand, the traffic to his blog will escalate.





Communicating With Home Sellers

4 08 2010

by Rob Wicker

I recently talked to my old friend Bill Scott about the Homes & Land offering. Bill and I go way back, having worked together at the CENTURY 21 Regional Office in Miami where Bill was the Executive Director. Bill is still active in real estate as a Senior Vice President with a major franchise

Bill reiterated to me that one of the problems agents are having today is meeting the expectations of sellers. The market is tough and sometimes home sellers feel like their agent is not doing enough to promote the listed property. 

This can be a perception issue. There’s nothing really exciting to report or the agent is embarrassed about the lack of traffic to the listing, so the agent fails to communicate with the seller. Lack of communication implies to the seller that the agent is not trying hard enough to sell the home.

Bill especially liked a couple of the programs Homes & Land uses to help our advertisers stay in touch with sellers. With our Client Contact program, Homes & Land magazine is mailed to the home sellers, illustrating that the listed property is being advertised in a quality publication. We also include a personalized letter from the President of Homes & Land endorsing the marketing efforts of the agent. 

Something else that works well in communicating with sellers is our Wall Street Journal Spotlight program. For only $20, advertisers can buy a geo-targeted featured listing that appears at the top of searches on WSJ.com. This is way under the list price, and sellers really appreciate that their home is promoted through a great brand like the Wall Street Journal. 

Your local Homes & Land Publisher can give you complete details on both of these programs.





They’ll Miss Seeing You

26 07 2010

by Rob Wicker

We recently posted a blog stating that real estate magazines are one of the best ways to keep yourself in front of both prospective buyers and past clients.

I had a conversation with Serena Ring, the Homes & Land Publisher in Winston Salem, NC. Serena told me about an advertiser’s experience that illustrates this point.

Victoria Frye, a veteran Realtor with 25 years of experience, had taken the inside back page of Homes & Land magazine for the last couple of years. Victoria decided to drop the ad because she was not sure if she were getting enough bang for her advertising buck. After only two issues of not being in Homes & Land magazine, people were already telling Victoria that they missed seeing her ad. This was an eye-opening experience for Victoria. She now believes that an integrated approach to marketing is a must for successful Realtors. Victoria is taking the inside back cover in the August issue of Homes & Land.

Out of sight, out of mind – print does matter.